Privacy Policy
Committed to protecting your personal data and privacy rights
Last Updated: March 2026
This Privacy Policy describes how Benkr (“we”, “us”, or “our”) collects, uses, stores, shares and protects your personal information when you visit our website, submit inquiries, use our services, or engage with our photovoltaic (PV) energy storage solutions.
By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) to protect your privacy rights.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Contact information: Full name, email address, phone number, country/region
- Project information: PV energy storage project requirements, technical specifications, delivery demands
- Communication data: Messages, inquiries, feedback and support requests you send to us
- Technical data: IP address, browser type, website usage data (via cookies)
2. How We Use Your Information
We use the collected information solely for the following purposes:
- Process your inquiries and provide custom PV energy storage solutions & quotations
- Deliver technical support, project design and after-sales services
- Communicate with you about your projects, services and updates
- Improve our website, products and service quality
- Comply with legal obligations and prevent fraud
3. Information Sharing & Disclosure
We value your privacy and never sell, rent or trade your personal information to third parties for commercial purposes. We may only share your data in the following cases:
- With trusted service providers who assist in our business operations (logistics, technical support)
- When required by law, regulation or legal process
- To protect our rights, property and safety
- With your explicit consent
4. Data Security & Storage
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. All data is stored on secure servers with encryption technology.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Your Privacy Rights (GDPR & CCPA)
You have the following rights regarding your personal data:
- Right to access: Request a copy of your personal information
- Right to correction: Request correction of inaccurate data
- Right to deletion: Request deletion of your personal data
- Right to restriction: Request restriction of data processing
- Right to opt-out: Withdraw your consent at any time
6. Cookies Policy
Our website uses cookies to improve user experience, analyze website traffic and personalize services. You can disable cookies through your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content and privacy practices of these websites, and we are not responsible for their privacy policies.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: yobeebe@163.com
- WhatsApp: +852 5432-2624
- Address: Shenzhen, CN